Free template
Payment Reminder Templates
Polite, clear emails and text messages for asking a customer to pay — from a friendly note before the due date to asking for a definite payment date. Pick your situation, fill in the details if you like, edit the wording and copy the message you need.
Which situation are you in?
Each detail you enter replaces its [placeholder] in the messages. Leave a field empty to keep the placeholder and fill it in later. Only the fields this message uses are shown.
Nothing you type is saved or sent. It stays on this page until you close or reload it.
How to use these reminders
- Choose the situation that matches where you are. The messages get firmer from the first to the last, but none of them threatens or blames.
- Anything in [square brackets] is a gap. Fill in the details above to complete them all at once, or type over them in the message.
- Before you send, check the invoice number, the amount and the due date against your own records.
- Keep a record of when you sent each reminder. The “still overdue” message refers back to the date of the earlier one.
What these templates do not do
- They do not add late fees, interest, deadlines or warnings about legal action. Those depend on what your customer agreed to and on local law.
- They are not legal advice. If a customer disputes a debt or will not pay, get advice where you trade before going further.
- They do not send anything. Copy the message into your own email or phone.
Common questions
When should I send a payment reminder?
A courtesy note a few days before the due date prevents many late payments. After the due date, a first reminder within a few days and a follow-up about a week later is a common rhythm. A phone call between written reminders often resolves things fastest.
Can I add a late fee or interest to the reminder?
Only if the customer agreed to it — usually in your terms, quote or contract — and the law where you trade allows it. These templates deliberately leave fees out. If you have agreed terms, add a factual sentence that refers to them.
Should I send an email or a text?
Email is better for the first reminder: it can carry the invoice and gives you a written record. A text works well for a short nudge to a customer who prefers it, or as a follow-up to an email. Each situation here has both.
Is anything I type saved?
No. The details you fill in stay in this page while it is open. They are not stored in your browser and are not sent to Cleverlio or anyone else. Reloading or closing the page clears them.