Free template
Keep clients informed and keep a clear record. Send a short weekly progress report, collect feedback with the exact location of every change, and log each decision with who made it, when and the evidence. The three examples follow the same fictional project so you can see how they connect.
Enlarge preview: Weekly progress reportSend it to the client every week, on the same day.
Overall status and why, work completed, next steps, blockers and what they are waiting on, decisions needed from the client, schedule changes, and an optional budget status with the basis stated.
Blank and an example · Word and PDF
Enlarge preview: Feedback and revision sheetOne sheet per document or asset version that the client reviews.
The document and version, the exact location of each change, the change requested, priority, who is responsible, status (open, in progress, done, not doing with a reason) and your response.
Blank and an example · Word and PDF
Enlarge preview: Decision and approval logKeep it for the whole project.
Each decision required, when and by whom it was requested, the document and version, the decision made, who made it and when, the evidence, and the follow-up action. Pending requests are kept apart from actual approvals.
Blank and an example · Word and PDF
Choose a document, a version and a format. After the first download, the others need no new form.
Word files open in Microsoft Word, Google Docs, Apple Pages and LibreOffice; we checked them in LibreOffice. The progress report is US Letter portrait; the feedback sheet and decision log are landscape. The examples use an invented web studio and florist.
No. The log records who decided, when and the evidence — such as the email or meeting notes where they said so. A typed name is a record, not a verified electronic signature.
A decision needed is a request: it appears in the progress report and as a Pending row in the log. It becomes an approval only when the person who can decide answers, and you record who, when and how.
Say exactly how you worked it out — for example hours logged against the estimate, or invoices raised against a fixed price. It is an estimate on that basis, not an invoice, and it is optional.